The majority of jobs can be completed within an hour however, factors such as very slow internet, very slow or old computer, large data recovery or data transfer jobs etc can take much longer. As it’s impossible to provide an accurate assessment without seeing the computer we can only advise expected job durations based on statistics from the thousands of jobs we have completed in the past. It’s always better to add more credit to your account than you think it might take as it’ll always be there to use in the future. If your account does run out of credit during a job we offer a 15 minute leniency period where if we can complete your job in that time we will. If the job can’t be completed in that time we’ll discuss the options with you and allow time for you to top up your account credit. Time is deducted from your account balance in 15 minute intervals.