The majority of jobs can be completed within an hour however, factors such as very slow internet, very slow or old computer, large data recovery or data transfer jobs etc can take much longer. As it’s impossible to provide an accurate assessment without seeing the computer we can only advise expected job durations based on statistics from the thousands of jobs we have completed in the past. The Quick Fix option allows for 1 hour of support and from our experience many jobs can be completed within this time. If you think your problem may take longer or require multiple support sessions to resolve then our Full Support option is the right one for you.
Give us a call on 02 6653 4438 we’ll be happy to discuss the issue with you first.