The team at GeekHQ have been supporting the IT needs of Australian homes and businesses since 1982 and are currently offering remote computer support Australia wide. Our mission is to provide a reliable cost effective support solution to all homes and businesses across Australia – from the cities to the outback we’re here to help at the click of a button.
At the appointment time you selected we will contact you discuss your issue and log in to resolve it for you. You’re welcome to watch as we fix your machine which may assist you if you have a similar issue in the future. In addition, you have full control over the support session and can disconnect at any time leaving your computer fully secure, no one can reconnect after a support session is closed as the session software generates a new random password every time you use it.
We will never ask you for credit card info, bank details or any other financial information, nor do we hold any credit card details on file. You control your own credit balance via your secure GeekHQ account. You may add as much credit as you like to your account for yourself, your family members or business staff to use.
*There is no time limit on your account and no limit to the number of machines we will support, while ever you have credit on your account we will fix your computers.
*Please see Terms & Conditions for more info.
GeekHQ - Australian tech support for your windows computer.
Remote Support sessions controlled by you.
Freedom to use your credits when you want.
No Limit on the number of computers we support for you.
No minimum balance required in your account
No time limit / use by limit on your account
Fast quality support for all computer issues, majority of problems resolved within an hour.
Full support for all computer hardware, software and connected devices
Australian support team so no language barriers
Professional, obliging, patient, didn't make me feel like a lesser being for being so technologically illiterate!
Friendly & great service.
Reliable, qualified and prompt service and I haven't had a bad outcome using Chris.
They delivered on everything they promised.
Experienced technician, no mucking around.
The team are absolutely amazing to deal with and I highly recommend.
You are an extremely responsive, expedient and professional business and I wouldn't go anywhere else for this support. Keep up the excellent service.
Very professional and customer orientated.
I have used your services on several occasions and every time the problems are solved in an efficient and professional manner at a very realistic cost. Overall great service.
It was easy. He worked on my computer while I got on with what I needed to do.
I have used GeekHQ twice and have been happy with the service on both occasions.
Chris knew exactly what to do to fix the problem and it was done very efficiently and fast. He also gave advice on other matters that were not directly related to the problem
Friendly, helpful and professional technicians and booking staff. You won't be disappointed with Geeks's service. Nothing was a problem.
Everything promised was presented, in a very short time frame and in a very professional manner. I was very satisfied - I will certainly utilise Geeks whenever I require computer service and/or advice.
If you would like to talk to us directly at any time please use our contact form and request a call back, we’ll ring you direct as soon as possible.