Fix your Windows PC fast without

leaving your office or home

Call first to book your job – 02 6653 4438

Download the following software to start GeekHQ Quicksupport, we will contact you at the time of your job appointment.


We’re the smart choice for Australians and Australian businesses needing their PCs back up and running fast. We can have you operational again in as little as an hour.

Our technician will be able to access your computer remotely over the internet to fix software problems and diagnose hardware problems. You don’t have to waste more time packing your computer up to take it to the shop, or waste money paying for a technician’s travel time.

Your Computer Issues Fixed in 4 Simple Steps


Call Us


Tell us the problem


Download our support software


Watch us fix your computer!

Is that safe?

Yes, because:


  • we’re a family-owned Australian Pty Ltd company based in Coffs Harbour (ABN 69 131 308 775 ).
  • we’re a Microsoft Partner, a Telstra Partner and a Leader Systems Authorised Service Partner.
  • we’ve been fixing PCs for 35 years, so we know what we’re doing.

So you have the protection of dealing with onshore experts who are regulated by Australian law.


“We use Chris Thomas whenever we have a disaster or need upgrading. Remote access is awesome. Chris’s knowledge is outstanding, and his reliability and promptness is sensational”


– Peter Wood, Coffs Harbour

Stay safe online

Every week we help clients who have been tricked into giving scammers access to their computers. We are in frequent contact with the ACCC’s Scamwatch site regarding what we find. Keep yourself safe by reading about common scams on the Scamwatch site.

We’re so accessible, it’s like we’re in the room with you

  • We’re quick to get in touch by phone from our Coffs Harbour office to make an appointment at your convenience wherever you are in Australia.
  • Each repair starts with a phone call, so you’ll get to know us and we’ll get to know you.
  • We will access your computer via the internet. (If your problem is that you can’t get onto the internet, we’ll talk you through it over the phone.)
  • Video can be on during each remote consultation, so you can see your technician, who’ll explain exactly what they’re doing.
  • Once disconnected (which you can do at any time), your computer is secure. We cannot reconnect again.
  • You control the budget — pay by the job or set a monthly budget to cover as many computers as you need in the office


For a free initial consultation, call us on 02 6653 4438 We’ll let you know how we can help, how long it will take and give you an estimated price. You can read more about our remote Windows PC repair service here.


GeekHQ - Australian tech support for your windows computer.


Remote Support sessions controlled by you.

No Subscription

Freedom to use your credits when you want.

No Restrictions

No Limit on the number of computers we support for you.

No Minimums

No minimum balance required in your account

No Expire Date

No time limit / use by limit on your account


Fast quality support for all Windows computer issues, majority of problems resolved within an hour.

Full Support

Full support for all Windows computer hardware, software and connected devices

All Local

Australian support team so no language barriers

Full support for all windows computer hardware, software and connected devices

Our Happy Customers…

Contact Us

If you would like to talk to us directly at any time please call us at 02 6653 4438,


or use our contact form and request a call back,
we’ll ring you direct as soon as possible.